eZ Platform Discussions

Cannot get page information from the server

Hi, my admin page have a error when I try to edit in europe_es region. EZ show me a error about “cannot get page information from the server”.

Somebody edited a block section in my page, later, this error will show it when I tried edit.

I deleted al block but that error persist.

Help me

Hi @yosmangel.adames!
Welcome to the community :slight_smile:

We will need more information:

  • Do you have access to the error log?
  • What kind of block did you update?

Thanks.

I followed /var/error.log but doesn’t showed anything.

The father is a landing Page

Inside this, it has 2 block’s

“Zona de Prensa” has 2 block with changes

Did you look at the requests sent when you click on the Edit button? There is maybe an error 500.

Hi,
I have new ones news,

I did download code and database of my PRO environment to my Dev environment, but I didnt find any errors.

How is this possible?

Pro environment is corrupted?

Its the same code and database but in pro environment failed and in dev environtment dont failed.

What can I do?

Please, I need your help